Privacy policy

Last updated: March 27, 2026

At HXL.GLOBAL™, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

We believe in transparency, control, and trust. You are always in control of your data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

When you visit our website or make a purchase, we may collect personal information such as your name, email, address, and order details, as well as technical data like your device, browser, and how you interact with our store. This information allows us to process orders, improve your experience, communicate with you, and, if you choose, provide relevant marketing and updates. We use cookies and similar technologies to enhance functionality, personalize your experience, analyze performance, and deliver content aligned with your interests, and you can manage your preferences at any time. Your data may be shared only when necessary with secure partners such as payment providers, shipping services, and analytics platforms, and we never sell your personal information. We retain your data only for as long as needed to fulfill orders, comply with legal obligations, and maintain security. As a customer, you have the right to access, correct, or request deletion of your data, as well as withdraw consent at any time. We strongly encourage you to read this policy carefully, as it explains how your information is used and the choices you have. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. e retain your information only for as long as necessary to fulfill the purposes outlined, comply with legal obligations, resolve disputes, and maintain security. As a customer, you have full rights over your data, including the ability to access, update, correct, or request deletion, restrict processing, or withdraw consent at any moment. We strongly encourage you to read this policy carefully and remain aware of how your data is used, as your understanding and informed decisions are an essential part of building a secure and trustworthy relationship with HXL.GLOBAL™. By continuing to use our website, you acknowledge and agree to these practices, which are designed to protect you while delivering a seamless, premium experience. More than a brand, we are committed to creating an environment where your privacy is respected, your data is protected, and your trust is earned. Our store may include links or integrations with third-party services. We are not responsible for their privacy practices.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

HXL.GLOBAL™ does not knowingly collect data from individuals under the age of 13.

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.  Please note that we may transfer, store and process your personal information outside the country you live in.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at hxl.geral@gmail.com For the purpose of applicable data protection laws, we are the data controller of your personal information.